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Whether it is for a few weeks or several years, an assignment overseas requires careful planning.
You’re leaving on assignment, you’re moving abroad…
We have our experience of international mobility to offer. |
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Health news |
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Preventive advice |
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Required and recommended vaccination |
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Health advice |
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Dietary recommendations |
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Check-ups |
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Travel medical kit preparation |
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The issued medical advice must not under any circumstance be considered as a consultation or be construed as an encouragement to self-medication and does not replace seeing the primary care physician.
If facing a medical emergency, it is imperative to contact medical emergency services first. |
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Pre-expatriation evaluations (skills assessment, adaptability assessment, stress management) |
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Training (geopolitics, culture, economics, security, climate description...) |
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Help with administration and paperwork (immigration formalities, passports, visas, customs clearances, tax information and payment, etc.) |
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Housing search service |
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Escorts for visits, inventories and rental contract signatures |
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School search and registration |
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International moving service and furniture storage units |
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Vehicle-related issues and driving licenses |
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Legal advice |
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Pet advice (import authorizations, vaccinations, etc.) |
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Daily life in a foreign and unfamiliar place can sometimes require a capable helping hand. |
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Arranging public utility services (water, electricity, telephone, etc.) |
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Opening bank accounts |
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Taking out mandatory insurance coverage |
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Language services in case of serious difficulties in the host country |
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Language training |
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Counseling and help |
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Meetings with psychologists |
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| For the dependant remaining in the country of origin |
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Administrative help |
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Correspondence follow-up |
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Concierge service |
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Psychological counseling |
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Maintenance and home-improvement jobs |
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| For the dependant in the host country |
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Job search |
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Business prospecting |
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| Assistance for lost or stolen identity and banking documents |
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Advice on procedures to be followed (filing a report, stopping payment, document renewal procedures) |
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Advance of reimbursable funds, if necessary |
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| “Returning Home” Assistance |
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International moving arrangement |
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Termination of the rental agreement and insurance policies, bank account closures |
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Medical advice for health issues immediately upon return |
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Psychological counseling following a traumatizing event |
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Clearly, you are looking for the best coverage when it comes to employee benefit plans. |
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| For ill or injured beneficiaries |
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Medical transport to the closest appropriate medical facility |
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Coverage of expenses for an accompanying person in case of medical transport (if medically-required) |
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Return home to the country of expatriation following medical transport |
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Coverage of patient recovery period before returning home (accommodation on site) |
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Hospital referral to IMA-selected facilities |
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Coverage of round-trip travel expenses for a family member if the patient is hospitalized over 10 days or is isolated |
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Coverage or the return trip for all of the beneficiaries if the patient is on sick leave for over 30 days |
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Coverage of round-trip travel expenses for a replacement person if the beneficiary is on sick leave for over 20 days |
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Coverage of shipping expenses for medication and prostheses that are unavailable in the host country |
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Assistance with administrative issues |
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Coverage of expenses for the repatriation of the body or urn to the place of interment in the country of origin of the deceased |
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Coverage of the round-trip and accommodation expenses for a family member if his/her presence is required for formalities processing |
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Coverage of round-trip expenses for one beneficiary to attend the funeral of a family member deceased in the country of origin.This last arrangement also applies if decided by IMA doctors when the death is impending and unavoidable |
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IMA offers an SMS text messaging service for deaf, hard of hearing or speech impaired customers. |
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Third-party payment of residual international hospital expenses |
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Coverage of medical and hospital fees over and above that provided by the public health system |
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Intervention on ambulatory, dental, optical and external care fees |
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A telemedicine service allowing hospital practitioners anywhere in the world to transfer medical files (MRIs, scans, exams, etc.) to IMA physicians in encrypted format guaranteeing confidentiality and traceability |
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In conjunction with specialist insurers, IMA can complete the cover provided to your staff through the following services:
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Payment of a pension in case of disability |
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Reimbursement of daily indemnities |
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Beneficiary annuities |
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Retirement points continue to cumulate without any interruption upon leaving and returning |
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Continuity of benefits (complementary retirement plan, etc.) |
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While security concerns vary from one country to the other, they nonetheless require careful planning. |
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| Anticipation and Preparation |
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Security training before departure |
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Seconding of a supervisor to the business premises |
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Assessment of existing means dedicated to risk protection |
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Development of a local safety and security policy |
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When required, IMA implements a crisis management unit to face exceptional major events in order to evaluate the situation, inform people, secure the area, and organize evacuations if necessary...
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| Crisis unit implementation in case of: |
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collective transport accidents |
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conflicts, riots |
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social and political risks |
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terrorist attack risks |
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sanitary crisis |
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pandemics |
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natural disasters |
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nuclear accidents |
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| In addition to our usual assistance coverage, the following services are also offered: |
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Transport of beneficiaries to a secure place |
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Their return to the place of expatriation |
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Repatriation of beneficiaries |
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Coverage of accommodation expenses until their return to the place of expatriation or repatriation |
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Psychological counseling |
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| Technical Means for the Crisis Unit |
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A platform with IT equipment, specific telephone lines and Internet access is immediately activated in a crisis situation |
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Appropriate human resources are seconded: physicians, nurses, logistics experts, network specialists, assistance managers, etc. |
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On-site implementation as quickly as possible of appropriate technical means (medical, logistical, etc.) |
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Contact and liaison with local authorities and those of the country of origin of the employees |
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Detailed information coordination with all of the parties concerned and especially with the families and the company |
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Real-time information on political, military and climate threats |
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| Security for Dependants Remaining in the Country of Origin |
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Transmission of urgent messages |
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Remote 24/7 surveillance system for the home (installation, system securing and maintenance, intervention of security guards and calling in of law enforcement authorities if required, securing and surveillance of the home if necessary) |
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| In France, the telesurveillance service is implemented by IMA Téléassistance, a subsidiary of the IMA Group. |
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You have opened a production center, factory or sales platform in another country.
You wish to provide your collaborators with a permanent medical unit at the workplace.
You can rely on our experience in this field. |
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| Implementing a Medical Unit |
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Implementation of an equipped medical unit (emergency consultation equipment, pharmaceutical facilities, etc.) |
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24-hour hotline in case of an urgent call outside opening hours of the medical center |
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Presence on-site of physicians with solid cultural knowledge of both the country of origin and host country |
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Assignment of a coordinating physician |
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Organization of the entire medical chain (local hospitals and IMA-labeled medical platforms, means of transport and medical evacuations) |
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Supplies and equipment for telemedical services: |
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a permanent link with IMA lead physicians |
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transmission of complete medical records (including scans, MRIs, etc.) |
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a second opinion issued by western specialists |
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| Consultations and Medical Treatments |
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Implementation of general medical and pediatric consultations |
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Medical check-ups and follow-up for employees and their families |
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Organization of local and regional evacuations or repatriations if required |
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Link with local hospitals and IMA-labeled medical platforms, regular or occasional health information updates in case of pandemics, epidemics or serious events (SARS, bird flu, etc.) |
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Permanent liaising between the coordinating physician and IMA lead physicians who provide information on latest developments (decisions made by concerned authorities, implementation of governmental plans, international organizations such as the WHO, etc.) |
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