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Making every residence a safe and welcoming home

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home

Making every residence a safe and welcoming home

From claims management to home improvements

Our home assistance solutions are designed to give your beneficiaries peace of mind on a daily basis.

From home redecoration to claims management, from home accident prevention to remote monitoring, our range of Home expertise solutions covers all aspects of life.

Home services

  • >Emergency responseEmergency response
  • Remote damage assessment & estimationsRemote damage assessment & estimations
  • Repairs in kindRepairs in kind
  • Tradesperson referral serviceTradesperson referral service
  • DigitalisationDigitalisation
  • Customer relations and delegated managementCustomer relations and delegated management
  • >Emergency responseEmergency response
  • Remote damage assessment & estimationsRemote damage assessment & estimations
  • Repairs in kindRepairs in kind
  • Tradesperson referral serviceTradesperson referral service
  • DigitalisationDigitalisation
  • Customer relations and delegated managementCustomer relations and delegated management

Key figures

  • 723,000

    cases processed

  • 1,680

    service providers

  • 303,000

    call-outs

Equipment for custom security and comfort

Our alarm and remote monitoring solutions are designed to be simple and easy to implement. They allow us to protect the safety of our customers using a combination of human expertise and digital technology - calling on the latest technologies such as connected objects, along with our network of qualified experts.

Thanks to our expertise, we can orchestrate all home comfort devices as well as home security solutions.

Protection of property and persons

  • TelemonitoringTelemonitoring
  • 24/7 alarm call handling, 24/7 alarm call-out24/7 alarm call handling, 24/7 alarm call-out
  • Notification of security serviceNotification of security service
  • Technical assistanceTechnical assistance
  • Domestic risk preventionDomestic risk prevention
  • Accredited installersAccredited installers
  • Smart HomeSmart Home
  • B2B and B2C expertiseB2B and B2C expertise
  • TelemonitoringTelemonitoring
  • 24/7 alarm call handling, 24/7 alarm call-out24/7 alarm call handling, 24/7 alarm call-out
  • Notification of security serviceNotification of security service
  • Technical assistanceTechnical assistance
  • Domestic risk preventionDomestic risk prevention
  • Accredited installersAccredited installers
  • Smart HomeSmart Home
  • B2B and B2C expertiseB2B and B2C expertise

Key figures

  • 97,5%

    Customer satisfaction*

  • 1,5 M

    connected objects already installed

  • 690,000

    alarm calls handled per year

*Source: Satisfaction survey carried out with 572 customers between 10 and 16 December 2021.

Our products

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