Roadside assistance: IMA provides assistance throughout Europe and Morocco.

For over 40 years, IMA has been supporting all forms of mobility. From roadside assistance to individual mobility, our expertise is backed by an international network of recognized partners.

Thanks to a comprehensive and innovative approach, we are able to meet the mobility challenges of today and tomorrow.

Femme en panne en bord de route

Contact us

Offer your customers a high-quality mobility assistance service with IMA! 

The offers

Couple à vélo

Support for sustainable mobility

We support your customers in their travels, in line with the latest trends in responsible mobility. Our offer guarantees continuity of mobility in the event of unforeseen circumstances, both for the person and their equipment: bicycle, scooter, etc.
Our coverage is tailored to the vehicle and the user, including for tourist trips in Europe. Optional coverage for bodily injury completes the assistance package for greater peace of mind when traveling.

  • Voiture sur plateau remorquage

    Roadside assistance

    The offer includes complete and flexible cover for cars, motorcycles, electric vehicles, heavy goods vehicles and fleets. Connected assistance, replacement vehicles, driver and passenger protection... Your customers can drive with peace of mind.

  • Homme expert au téléphone

    Technical expertise and automotive telephone assistance

    Our technical expertise includes various remote or on-site technical diagnostics, assistance with identifying and fitting replacement parts, reviewing auto repair estimates, manaing manufacturer warranties, and technical training.

  • Voyant allumé tableau de bord

    Coverage in case of mechanical breakdown

    Our “all except” offer, available as an option with a car insurance policy, covers vehicles that are over 10 years old at the time of subscription and up to 15 years old, covering the labor and parts costs necessary to restore the vehicle to working order.

  • Main avec téléphone

    Our digital tools

    • IMA DIRECT: digital assistance requests, real-time breakdown vehicle tracking and online roadside assistance file tracking
    • ECALL: with nearly 20 years of experience with TPS eCall and the launch of the 112 eCall platform in 2018, the IMA Group has developed recognised expertise in emergency call management to reduce emergency response times.
  • voilier

    Assistance for recreational boating

    We assist boaters at sea and at dock. Our assistance ensures safe navigation and takes care of the boat and its passengers. 

Key figures for 2025 for our roadside assistance service, France only

  • Chargée d'assistance

  • 92,2 %

    Overall satisfaction with roadside assistance
    Mobility operations in France and abroad
     

  • 94,5 %

    overall satisfaction with medical assistance
    Mobility operations in France and abroad

  • 1st

    Assistance provider in France in terms of number of motor insurance policies
    Estimate based on the Top 20 auto. Source: Argus de l’Assurance, 29/08/2025

  • +1M

    Vehicles towed in 2024
    breakdowns and accidents

  • 89179

    Medical assistance cases 

  • + 20

    Languages spoken  

  • Homme au téléphone

Go further

  • A network of committed service providers throughout France

    We rely on a dense and qualified network covering the entire country, including the most remote areas.

    Learn more