Wellness assistance: IMA steps in when needed

Living well also means having the right support. IMA offers a comprehensive support approach, ranging from home assistance to life and health coaching, to promote well-being and healthy aging.
Our goal is to provide solutions tailored to each situation, thanks to our trained and attentive teams and our network of qualified national service providers.

univers santé Groupe IMA

The offers

Access to health services

We facilitate access to healthcare services for everyone, everywhere, at any time. Teleconsultation allows you to quickly consult with a qualified healthcare professional 24/7. A second opinion helps you make important decisions with peace of mind, by obtaining the opinion of a medical expert within seven days so you can make an informed decision about your health issue.
Care coordination guides beneficiaries when they are discharged from hospital. They receive clear and compassionate support, assistance tailored to their situation, and help with making nursing appointments.

  • Wellness & Welfare Assistance

    We offer assistance coverage designed for beneficiaries and their loved ones: home help in the event of an accident or illness resulting in immobilization or hospitalization, support for caregivers, and funeral assistance are at the heart of our offerings.

  • Prevention & Support

    We intervene with a focus on prevention and support in life and health situations such as well-being and mental health, admission to/discharge from hospital, serious illness, etc.

  • Home care

    We support home care through fixed or mobile telecare solutions. In addition, we assist beneficiaries who have lost their independence and their caregivers in responding to vulnerabilities and their impact on daily life: social support, home help, home adaptations, etc.

  • Cyber Assistance for Individuals

    We support individuals dealing with sensitive digital issues. We handle cyberbullying, identity theft, and computer hacking.

Key figures for our healthcare assistance in 2025

  • + 4000

    service providers

  • + 1 M

    hours of home help

  • 83,8 %

    overall satisfaction
    wellness activities

  • +1 M

    hours of home assistance

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  • A network of trusted service providers

    We rely on an extensive national network of qualified and committed professionals who are our strength. Throughout France, they respond quickly and provide high-quality service.

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  • Assistance solutions for the home

    We provide support for unexpected events related to your home, in addition to our health services. Concrete solutions to secure your daily life and preserve peace of mind at home.

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