IMA Iberica: assistance solutions in Spain and Portugal

For more than 35 years, IMA Ibérica has been offering the highest quality assistance services in Spain and Portugal.

With offices in Madrid, Almadén, Ávila, and Lisbon, IMA Ibérica has a team of more than 400 highly qualified professionals who are experts in the fields of mobility assistance, home assistance, and health assistance.

IMA Ibérica oficina Madrid, Calle de Rufino González 23

Let's get in touch

Have a question, a project, or need help? Our team is here to assist you.

Our areas of expertise for our assistance services in Spain and Portugal

  • Nos domaines d'expertises_ Mobilité

    Mobility

    Our teams implement the most appropriate solutions to ensure the mobility and safety of drivers and their passengers.

  • univers santé Groupe IMA

    Wellness

    We support our beneficiaries through the different stages of their lives and help them through the most difficult times.

  • Nos domaines d'expertises_ Habitat

    Habitat

    We offer policyholders who have suffered damage to their homes solutions based on a balance between digital technology and human interaction.

Imaway Assurance voyage

Imaway Travel Insurance

IMA Ibérica has developed a comprehensive and flexible travel insurance solution, tailored to all traveler profiles and all of its partners: Imaway. This international travel insurance offering is designed to support and protect the insured anywhere in the world, with several levels of coverage that can be customized according to travel mode and frequency.

In addition, IMA Ibérica offers its key accounts the opportunity to market Imaway as a white label, in the form of a fully packaged product. With a limited investment, its partners benefit from an online platform optimized for the sale of travel insurance, customizable to their image, allowing them to integrate one of the most comprehensive products on the market. 

A strategic solution to develop their business, attract new customers, and strengthen customer loyalty

Assistance solutions in Spain and Portugal

Thanks to our expertise in providing assistance services in Spain and Portugal, IMA Ibérica has established itself as a trusted partner for large companies, both nationally and internationally.

Results confirmed by our 2025 figures:

  • 98,4M€

    in revenue 

  • +2,5M

    of Iberian beneficiaries

  • 4

    locations: Madrid, Almadén, Ávila, and Lisbon

Our assistance solution partners in Spain and Portugal

Our certifications

ISO 9001:2015


At IMA Ibérica, we have been committed to a quality-focused approach for many years in order to better support and assist our customers. Proof of this is the recognition granted by AENOR to our quality management system, which certifies that IMA Ibérica's activity complies with the guidelines of the ISO 9001:2015 quality standard.

Telephone reception and management of travel, roadside, and medical assistance services, as well as home assistance following hospitalization and/or immobilization. Front-office management of claims processing.

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