Questions fréquentes

How to apply to IMATECH ?
To apply:
• Go to the IMA Group career website
• Filter by the entity “IMATECH”
• Select the job offer you are interested in and click on “Apply for this job”
• Add your resume (and a cover letter, if applicable)
• Submit your application
What qualities are required to be hired as a customer advisor?
To become a customer advisor at IMATECH, you must have proven interpersonal skills, good listening skills, and empathy to respond to customer needs. Fluency in French, both spoken and written, is also essential. Analytical and organizational skills, as well as proficiency with computer tools, are also desirable qualities for this position.

Is it possible to be hired without a degree?
It depends on the position you are applying for! A degree or professional experience is sometimes required, particularly for support roles or jobs in specific fields such as law or automotive, for example. Conversely, a degree is not necessarily required for certain customer service positions. What matters most in this field is you and your ability to communicate, provide solutions to customers, and offer high-quality service. If you already have some experience in customer relations, that's even better! If you think you have the necessary skills and experience, don't hesitate to apply!

What are the working conditions like?
We welcome you to an environment that promotes the well-being of our teams (gym, nap room, company restaurant, etc.). We offer working conditions that promote a healthy work-life balance. We value diversity, inclusion, and the personal development of our employees. At IMATECH, we encourage teamwork and collaboration, where everyone can contribute to our collective success.

In our Mobility and Housing segments, we seek wherever possible to reduce our carbon footprint by promoting the most energy-efficient solutions (trains, electric vehicles, reusable parts, etc.).

In our Health and Well-being segment, we support people in vulnerable situations following a life-changing accident.

For more information, please see our actions on this page:

You can view the benefits of joining the IMA network on the page below.

To join the network, it is essential to ensure 24/7 availability in order to guarantee the continuity of service expected by our beneficiaries.

The detailed selection criteria are specified in our Quality Charter. We invite you to read it carefully and then complete the application form, which also lists all the requirements and prerequisites.

To discover all of our healthcare assistance offers, please visit this page:

 IMA's CSR policy is based on three pillars:
- Ensuring transparency in its activities and their impact on its ecosystem, regulators and civil society, beyond regulatory requirements
- Accelerating its transition by integrating environmental, social and governance issues into the core of its business
- Supporting employees and engaging them in this transformation process.

You can find the areas of expertise in which IMA is recruiting on this page:

You can find out more about the measures we have put in place to promote employee wellbeing on this page :

We invite you to consult our quality charter, which you can find by clicking on the link below:

We are seeking expert service providers in our areas of expertise: Mobility, Housing, Home Care, and Travel & Medical. For more information, please visit our page ‘Expert partners in every field’ by clicking on the link below.