Publié le 24/09/2026
Travel without a hitch: Discover ASSIST TRAVEL
As part of its development strategy and ongoing commitment to innovation, Wafa IMA Assistance continues to expand its portfolio of assistance solutions by launching a new option dedicated to trip cancellation as part of the Assist Travel offering.
ASSIST TRAVEL: An Innovative Solution for Stress-Free Travel
In response to travelers’ evolving needs and a context where unforeseen events can disrupt travel plans, this new coverage has been designed to provide financial protection and tailored support even before departure. Indeed, many situations beyond the traveler’s control—such as a health issue, an accident, an unexpected family event, or certain work-related constraints—can force travelers to cancel or postpone a trip that has already been booked.
The Assist Travel Trip Cancellation option thus allows policyholders to have their incurred and non-refundable expenses covered in accordance with the terms of the policy. This coverage aims to limit the financial losses that may result from canceling a trip, whether they involve transportation tickets, lodging reservations, or other prepaid travel services.
Beyond financial protection, this solution is part of a comprehensive approach to ensuring the traveler’s peace of mind throughout their journey. It provides customers with greater peace of mind by allowing them to plan their trips with confidence, knowing they have access to reliable assistance in the event of unforeseen circumstances.
With this new offering, Wafa IMA Assistance meets the growing expectations of individuals, families, and business travelers seeking comprehensive, flexible protection solutions tailored to their lifestyles. This initiative also reinforces the added value of the Assist Travel offering, which positions itself as a comprehensive travel assistance solution, covering customers’ needs before, during, and after their trips.
With this launch, Wafa IMA Assistance reaffirms its commitment to anticipating changes in the assistance market, supporting its customers in their travel plans, and developing innovative services that combine protection, responsiveness, and quality of service. This new step thus helps consolidate its position as a leading player in the assistance sector in Morocco by offering increasingly effective solutions tailored to its customers’ expectations.
Avec cette nouvelle offre, Wafa IMA Assistance répond aux attentes croissantes des particuliers, des familles et des voyageurs d’affaires qui recherchent des solutions de protection complètes, flexibles et adaptées à leurs modes de vie. Cette initiative vient également renforcer la valeur ajoutée de l’offre Assist Travel, qui se positionne comme une solution d’assistance voyage complète, couvrant les besoins des clients avant, pendant et après leur déplacement.
À travers ce lancement, Wafa IMA Assistance confirme sa volonté d’anticiper les évolutions du marché de l’assistance, d’accompagner ses clients dans leurs projets de mobilité et de développer des services innovants qui allient protection, proximité et qualité de service. Cette nouvelle étape contribue ainsi à consolider son positionnement en tant qu’acteur de référence de l’assistance au Maroc, en proposant des solutions toujours plus performantes et adaptées aux attentes de sa clientèle.
