We’re hiring

At IMA Protect, we offer a variety of roles covering the entire customer journey, from prospects to clients. 

Whether you are starting your career or seeking a new challenge, there’s definitely an opportunity for you. 

View job offers

Customer relations roles

Our teams support customers throughout their journey and their contracts — from information and subscription to technical follow-up and assistance. 

  • Sales: “We inform, advise, and sell our solutions.” 
  • Contract Administration & Scheduling: “From creating the contract to the installation appointment at the customer’s home — that’s us!” 
  • Technical Support: “We respond efficiently to customers and technicians whenever there is a technical issue with their equipment.” 
  • Special Sites Team: “We support our specific clients throughout their entire journey with IMA Protect.” 
  • Monitoring & Telecare Station: “We handle alarm activations from the monitoring or telecare system.” 
  • Monitoring Customer Service: “We manage customer requests while building loyalty.” 
  • Telecare Customer Service: “We assist customers with all steps related to managing their accounts.” 

Support functions

The diversity of our roles is a strength: it fosters innovation, collaboration, and the quality of support we provide to our customers. 

  • Business & Project Support 
  • Purchasing 
  • Business Applications 
  • Sales 
  • Accounting 
  • Management Control 
  • Digital 
  • Billing 
  • Logistics 
  • Offers & Customer Experience 
  • Monitoring & Telecare Products and Software 
  • Quality & Risk Management 
  • Human Resources 
  • National Networks 

Voices of our employees

Who better to talk about their role than our own team members? 

Discover the story of Chakira, a versatile team member in monitoring and telecare operations at our Beaucouzé station, who joined IMA Protect in September 2020. 

Our recruitment process

    1. An Initial Phone Call 
      (about 20 minutes) with our recruitment team 
    1. An On-Site Interview 
      with a manager and a recruitment officer 
    1. Professional Reference Check 
      conducted by the recruitment team
    1. Job Offer 
      sent by the Human Resources department

Learn more

  • IMA Protect looks after your home and your loved ones

    With 25 years of experience, IMA Protect provides alarm systems, remote monitoring, smart home, and telecare solutions. Our teams safeguard the security of more than 115,000 customers across France, at all times.

    Learn more

  • Our roles in customer relations and support functions

    Within IMA Protect, we have a variety of roles covering the entire customer journey, from prospects to clients. Whether you are starting your career or looking for a new challenge, there is definitely an opportunity for you.

    Learn more