Insurance processes - Delegated insurance management
Management on behalf of third parties delegated, reliable, and transparent management
IMATECH supports insurers and brokers in the complete or partial management of their insurance processes, in compliance with regulatory standards and industry quality requirements.
Our areas of expertise
Intervene at key moments
Our solutions cover a wide range of insurance activities:
- Claims/contract/complaint management,
- Back office for distributors,
- Support for policyholders: information, case tracking, guidance,
- Operational reporting and quality indicators, GDPR compliance and regulatory compliance.
Our mission: to simplify management and streamline relations between policyholders, distributors, and companies.
Our strength: our ability to integrate your processes and guarantee a high level of operational quality.
Our affinity insurance offerings
Boost your business with white-label affinity insurance solutions, featuring a turnkey infrastructure that lets you quickly integrate high-performing customer journeys without having to build everything yourself:
- Dog and cat insurance
- Mechanical breakdown coverage
We handle everything from distribution to contract management and termination.
Our expertise allows us to offer you a turnkey subscription process.
Our recognised expertise
We combine:
- industrialised and adaptable processes
- teams with expertise in managing complex flows
- tools that can be integrated into your IT system or accessed via a dedicated portal
Benefits for our partners
-
Delegation
simple and compliant
-
Reduction
in processing costs
-
Service quality
guarantee
-
Rapid integration
into your organisation
-
Monitoring
based on contractual indicators