IMATECH offers

The offers

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  ELOÏSE, legal AI designed to secure and accelerate access to information

  Designed to support legal professionals, ELOÏSE acts as a true business assistant capable of providing reliable, fast, and contextualized legal answers, while enhancing human expertise.

   

  Easy to use, fast, and secure, the solution integrates seamlessly into existing systems and allows teams to focus on situations with higher added value.

   

  Concrete benefits for your teams
   

  With ELOÏSE, you can:

   

  facilitate access to reliable and up-to-date legal information,
  improve your teams' productivity by saving significant time,
  enhance the quality and consistency of the answers provided,
  speed up decision-making.

   

  Would you like to find out how ELOÏSE can be integrated into your systems? Request a demonstration from our teams.

   

  Operated by

  
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  ALEX, the online legal platform for information and dispute prevention

  ALEX is the white-label legal information web platform developed by IMATECH.

  
  It allows your policyholders, customers, beneficiaries, or users—whether individuals, professionals, or communities—to access reliable legal information at any time.

   

  Available 24/7, ALEX helps your audience understand their rights, identify the steps to take, and prevent disputes, thereby promoting amicable resolution.

   

  Ergonomic, intuitive, and customizable to your brand, the platform is a powerful digital legal prevention tool that enhances the quality of your service.

   

  Would you like to integrate a digital legal solution into your customer journey?

  
  Contact our teams to find out more.

  Operated by

  
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  DIAG, expertise in automotive assistance

  With its DIAG offering, IMATECH provides comprehensive automotive technical assistance designed to secure diagnostics, reduce processing times, and improve the quality of service provided to your customers. DIAG allows you to manage technical situations while optimizing your operating costs and customer satisfaction. 

  An offering structured around three areas of expertise:  

  1. Supporting your networks and policyholders: 

  • technical assistance for light vehicles, 
  • heavy goods vehicles, and two-wheelers, 
  • spare parts assistance, 
  • tachograph support, 
  • repairer concierge service, 
  • management of claims related to mechanical breakdown warranties, 
  • management of manufacturer warranties. 

  2. Securing your decisions and limiting disputes: 

  • breakdown estimate analysis, 
  • assistance with automotive disputes. 

  3. Boosting the performance of your teams and networks: 

  • automotive technical audits, 
  • dedicated professional training programs. 

  Want to make your diagnostics more reliable, reduce processing times, and secure your coverage? 

  Make an appointment with our teams. 

  Operated by

  
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  Delegated insurance management

  Delegated insurance management

  
  Comprehensive support throughout all or part of the insurance process

  
  Secure and streamline every stage of the insurance journey, from subscription to termination, with an ORIAS-approved partner specializing in customer relations.

   

  Guarantee clear, reassuring, and effective support for every policyholder:

   

  • Personalized advice during the subscription process
  • Proactive management of the contract's life cycle
  • Rapid and structured handling of claims
  • Rigorous processing of files
  • Controlled compensation

  • Simplified termination

     

  Comprehensive or targeted management, depending on needs, to optimize operational performance, enhance customer satisfaction, and ensure regulatory compliance.

  Operated by

  
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  Ideation

  From ideation to action, through collective intelligence
   

  Working alongside their partners, IMATECH teams design new solutions using a collaborative and agile approach that encourages exploration, continuous improvement, and stakeholder engagement.

   

  This dynamic is based on:

   

  • Design Thinking workshops to explore new perspectives and bring innovative ideas to the fore
  • The co-creation of user journeys to broaden the scope of possibilities and design experiences that are truly tailored to usage
  • Tailor-made ideation tools designed according to the challenges and context of each organization
  • Service prototyping to quickly test, adjust, and implement concepts
     

  An approach that transforms ideas into operational solutions that are co-constructed and ready to be deployed.

   

  Operated by

  
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  Our cross-functional services

  IMA TECH also offers a range of services to support operational expertise: 

  Professional training:

  • Customized training programs
  • E-learning and classroom-based modules 
  • Skills development support 

  Project support and change management: 

  • Project management support (technical, legal, relational) 
  • Organizational and transformation consulting 
  • Provision of resources (premises, materials, communication kits, etc.)   

  Operated by