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Publié le 31/08/2026

Breakdown on the motorway: the right steps to take to stay safe

Every year in France, nearly 400,000 vehicles require breakdown assistance on the motorways*. In such situations, it is essential to take the right precautions to ensure your safety and prevent secondary accidents.

 

*According to an AFNA monitoring body

A breakdown on the motorway can happen at any time. In this sort of situation, there are a few simple steps you can take to respond effectively and keep yourself safe.

The first step is to switch on your hazard warning lights and pull over onto the hard shoulder. You should then remember to put on your high-visibility vest before getting out of the vehicle via the right-hand door, on the side opposite the traffic.

  • Once outside, it is important to take shelter behind the crash barrier to reach the emergency call point.

  • Once you are safe, all you need to do is contact your insurance provider. The number is usually shown on your insurance certificate.

These simple tips will help you deal calmly with any unexpected incidents on the road. In the event of a breakdown or other problem, the IMA Group’s teams are on hand 24 hours a day, 7 days a week to assist motorists and arrange the most suitable solution. Have a safe journey and enjoy your holiday.

Virginie, chargée d'assistance