DIAG expertise at the service of performance

Recognised technical expertise dedicated to mobility issues

For over 20 years, IMATECH has been supporting automotive and insurance professionals throughout the country in the diagnosis, management and resolution of technical and mechanical issues. 
 

Techniciens

Want to speed up your diagnostics?

Our DIAG specialists will help you accelerate your diagnostics,  

make your interventions more reliable, and maximize the performance of your networks. 

Our technical expertise

We act as an independent third party to speed up diagnostics, secure customer journeys, and optimize care.

Expert technicians, connected tools, proven responsiveness.

We have 24 years of experience in omnichannel technical support for automotive and industrial vehicles for manufacturers, multi-brand repairers, tire dealers, body shops, independent garages, equipment manufacturers, and insurers.

DIAG AUTO

Benefits for our partners

Our clients (manufacturers, distributors, insurers, multi-brand retailers, etc.) choose us for: 

  • Reduction in disputes
  • Time savings in processing
  • Neutral and recognized expertise
  • Improvement in the customer experience
  • Reduction in intervention costs

Tools designed for performance

Our teams rely on digital and business solutions:

  • Connected diagnostic platform
  • Database
  • Secure interface for submitting your documents
  • Team of in-house specialists & external training

They testify

  • IMATECH has quickly established itself as an essential everyday partner for our workshops.


    Whether it's to prepare a service and check its feasibility, or as soon as a problem arises, their experts are always available and responsive to support our teams in the field.

    Thomas D

    Technical Director

  • IMATECH represents a new chapter for after-sales service in France. A chapter based on trust and close relationships with our network and our customers. IMATECH is a team of people who listen to us, with technical expertise and interpersonal skills.

    Brice H

    Regional Director of Sales and After-Sales

  • One word sums up our partnership with IMATECH: performance. IMATECH demonstrates this every day, both in terms of figures and in its human relations with the network, so it's a complete performance.

    Olivier C

    APV Director