Our insurance management services

Our insurance management staff support and advise our beneficiaries throughout the process of taking out insurance, managing contracts, and handling claims through to settlement, regardless of the type of insurance policy: auto, home, personal accident, health, or travel.


 

Une conseillère clients qui regarde son ordinateur

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Discover our job offers in Lille, Nantes and Paris.

Employee testimonial

Discover Naomi's career path as a home insurance customer advisor.

What does she love about her job? Helping others, feeling useful, and learning more every day in constantly changing situations. 


 

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    Your daily tasks
    • You manage claims under various insurance policies (auto, home, etc.), from reporting to compensation.
    • You inform policyholders about their insurance policies (subscription, modification, and termination).
    • You market new insurance products.
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    Your tailor-made training program

    You will receive several weeks of theoretical and practical training.

    Throughout your career, you will receive daily support from a local manager.

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    Regulatory training

    If you are involved in marketing insurance products, you will receive support in completing theoretical training to obtain Level 3 insurance certification (CAPA 3).

    Each year, you will also receive training on the Insurance Distribution Directive (IDD) regulations.

     

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    Your profile and strengths for the position
    • High school diploma level

    Your strengths for the position

    • Customer service skills and interpersonal skills
    • Ability to learn quickly
    • Rigorous and precise analysis of insurance files and contracts
    • Computer skills
    • Depending on the activities: commercial aptitude

Our locations

Employee testimonial

Learn about Catherine's career as a customer advisor in auto insurance.

Her daily routine involves assisting members with everything from filing claims to receiving compensation. 

  • Our recruitment process

    Are you interested in one of our job, internship, or work-study opportunities and want to know the main steps in your career path? You've come to the right place! Follow the guide.

    Learn more

  • Answers to your questions

    Find answers to your questions.

    Find our FAQ