Our insurance management services

Our insurance management specialists assist and advise our policyholders on purchasing policies, managing policies, and handling claims through to settlement, regardless of the type of policy: auto, home, personal accident, health, or travel.


 

Employee testimonial

Discover Naomi's career path as a home insurance customer advisor.

What does she love about her job? Helping others, feeling useful, and learning more every day in constantly changing situations. 


 

  • Your daily tasks

    • You manage claims under various insurance policies (auto, home, etc.), from reporting to compensation.
    • You inform policyholders about their insurance policies (subscription, modification, and termination).
    • You market new insurance products.
  • Your tailor-made training program

    You will receive several weeks of theoretical and practical training.

    Throughout your career, you will receive daily support from a local manager.

  • Regulatory training

    If you are involved in marketing insurance products, you will receive support in completing theoretical training to obtain Level 3 insurance certification (CAPA 3).

    Each year, you will also receive training on the Insurance Distribution Directive (IDD) regulations.

     

  • Your profile and strengths for the position

    • High school diploma level

    Your strengths for the position

    • Customer service skills and interpersonal skills
    • Ability to learn quickly
    • Rigorous and precise analysis of insurance files and contracts
    • Computer skills
    • Depending on the activities: commercial aptitude

Our locations

Employee testimonial

Learn about Catherine's career as a customer advisor in auto insurance.

Her daily routine involves assisting members with everything from filing claims to receiving compensation. 

  • Our recruitment process

    Are you interested in one of our job, internship, or work-study opportunities and want to know the main steps in your career path? You've come to the right place! Follow the guide.

    Learn more
  • Answers to your questions

    Find answers to your questions.

    Find our FAQ