Our expertises
Complementary expertise, a unique approach
IMATECH supports its partners with specialized solutions covering the entire customer relationship chain, with teams based entirely in France.
We start with your needs to build the solution best suited to your challenges.
Whether you are involved in insurance, mobility, public services, or e-commerce, we have an offer tailored to your requirements.
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Legal expertise
25 years of experience in omnichannel legal assistance:
- Contextualized answers, in plain language
- Digital tools such as ELOISE AI and the ALEX white-label legal information platform
- Daily support for your teams
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Technical expertise in automotive and mobility
Technical diagnostics, after-sales support, quote analysis, dispute management, etc.
Expert, responsive support for complex multi-brand cases
Technical expertise in automotive and mobility Technical diagnostics, after-sales support, quote analysis, dispute management, etc.
Expert, responsive support for complex multi-brand cases
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Insurance processes / management on behalf of clients
Delegated management of your cash flows: contracts, claims, complaints, etc.
A secure, compliant, and tailor-made framework.
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Training & ideation
Job-oriented training programs, ideation tools for co-creating innovation.
Support for internal skills development and management.
Our other areas of expertise
Outsourcing, sensitive systems, support functions, etc.
Our teams take charge of all or part of your customer journey with commitment and quality.
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Contact us
Does your need fall within another area of expertise?
Our teams are available to assist you and direct your request to the appropriate contact person.