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A unique relationship, multiple areas of expertise

At IMATECH, we are a unique company in terms of our approach to customer relations and diverse in terms of our range of expertise.

A wholly French subsidiary of the IMA Group, we have been supporting our partners for over 25 years with tailor-made solutions in the fields of automotive technical assistance, legal assistance, and insurance management.

With 25 years of experience, IMA Protect offers alarm, remote monitoring, smart home, and remote assistance solutions. Our teams ensure the safety of more than 115,000 customers throughout France, around the clock.

Our home assistance solutions are designed to provide our beneficiaries with peace of mind and everyday serenity. From claims management to domestic risk prevention, our range of Home Assistance expertise covers every aspect of daily life with one goal: to support, assist, and take care of our beneficiaries throughout France.

We are a leading figure in the world of assistance and responsible services. 

In this age of digital technology and artificial intelligence, we remain convinced that the value of our work as an assistance provider remains deeply human, thanks to our interpersonal skills and our ability to mobilise the right expertise at the right time. 

For more than 35 years, IMA Ibérica has been offering the highest quality assistance services in Spain and Portugal.

With offices in Madrid, Almadén, Ávila, and Lisbon, IMA Ibérica has a team of more than 400 highly qualified professionals who are experts in the fields of mobility assistance, home assistance, and health assistance.

An emergency is never trivial: it is the moment when everything changes. That is precisely when we step in. We look after your customers 24 hours a day, 7 days a week. Much more than just a solution, we offer them a human, flexible and exemplary presence.

Our mission? To transform a stressful situation into caring and effective support, where every customer feels understood, supported and reassured. It is this requirement that defines our assistance solutions in the Benelux.

IMA has been operating in Italy for over 35 years, offering assistance and support in various areas of everyday life. Day after day, IMA provides innovative services in roadside assistance, medical assistance, travel insurance, claims management, home assistance, international mobility, and tailor-made products to meet customer needs.  

Our goal has always been to give people back the well-being and peace of mind they need to live, move around, and travel. IMA Italia provides assistance solutions in Italy based on long-term partnerships that serve everyone. 

Wafa Assurance and Groupe IMA.

Wafa IMA Assistance provides these beneficiaries with travel, medical, automotive, and repatriation assistance solutions that are 100% online and 100% secure.